How to Avoid Free Tablet Scams

The popularity of free government tablet programs — particularly the FCC Lifeline program — has attracted scammers who try to steal personal information from people looking for legitimate help. Understanding the warning signs of scams is essential to protecting yourself and your family.

This guide explains the most common scam tactics, how to verify legitimate Lifeline providers, and what to do if you suspect you have encountered fraud. If you are unsure whether an offer is real, start by checking your eligibility through our screening tool, then apply only through verified providers.

Common Scam Tactics

• Unsolicited contact: Scammers may call, text, or message you on social media claiming you qualify for a free tablet. Legitimate providers do not cold-call people to offer tablets.
• Requests for payment: Legitimate Lifeline enrollment never requires credit card numbers, wire transfers, or gift card payments. If someone asks for payment to "process" your free tablet application, it is a scam.
• Fake websites: Scam websites may look similar to real provider sites but have slightly different domain names. Always double-check the URL.
• Social Security harvesting: While the National Verifier requires the last four digits of your SSN, scammers may ask for your full Social Security Number through unofficial channels.
• False urgency: "Only 10 tablets left!" or "Offer expires tonight!" are pressure tactics. Legitimate programs do not use these strategies.

How to Verify a Legitimate Provider

1. Check the USAC Lifeline provider database at usac.org/lifeline/companies-near-me
2. Visit the provider's official website directly (do not click links from unsolicited messages)
3. Look for an FCC authorization or ETC designation
4. Check the provider's contact information and physical address
5. Search for reviews and complaints from other users

What to Do If You Suspect a Scam

If you believe you have been targeted by a scam related to free tablet programs, take these steps immediately. The Federal Communications Commission (FCC) and Federal Trade Commission (FTC) both accept consumer fraud reports.

• Do not provide personal information
• Report the suspected scam to the FCC at consumercomplaints.fcc.gov
• Report to the FTC at reportfraud.ftc.gov
• If you shared financial information, contact your bank immediately
• Consider placing a fraud alert on your credit file